We have had the same phone number and the same service through you since you started ou...

GetHuman-smithnan's customer service issue with Verizon Land Line from November 2018

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The issue in GetHuman-smithnan's own words
We have had the same phone number and the same service through you since you started our area phone service. I am terminally ill and had some problems with late payments, so my long distance was removed for two months and we went to auto payments through our bank. The two months have passed yet we still have no long long distance and though I have tried to contact you by phone I have been unable to. We would appreciate a quick response to this problem, and and I have no e-mail account so please call me at ***-***-****
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Verizon Land Line

Customer service issue
Reported by GetHuman-smithnan
Nov 1st, 2018 - a mon ago
I have an issue with Verizon Land Line too
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Seen by 3 customers so far
Similar issue to 588 others
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Timeline
GetHuman-smithnan started working on this issue
Nov 1st 4:01pm