No dial tone. TV is working. I unplugged the backup battery. Waited **!minutes. Still n...

GetHuman748984's customer service issue with Verizon Land Line from June 2018

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Help with my Verizon Land Line issue
Before contacting them, items GetHuman748984 may need:
PIN on Account, Account Holder Name, Phone Number, Email on Account, Billing Address, and Last 4 of Social Security
GetHuman748984's next move: have a Verizon Land Line rep call.
Always use the GetHuman Phone tocall Verizon Land Line. We wait on hold and get a rep on the line for you faster and for free!
The issue and preferred resolution, in GetHuman748984's own words:
The problem I ran into: No dial tone. TV is working. I unplugged the backup battery. Waited **!minutes. Still nothing.
I trust that Verizon Land Line will make this right and come up with a resolution that is fair.
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Verizon Land Line

Customer service issue
Reported by GetHuman748984
Jun 4th, 2018 - 2 mons ago
I have an issue with Verizon Land Line too
Not resolved
Seen by 3 customers so far
Similar issue to 661 others
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Timeline
GetHuman748984 started working on this issue
Jun 4th 6:13pm