Hi -- I've tried multiple times to set up wifi on my home computer. I have the Verizon...

GetHuman-odesong's Technical Support issue with Verizon DSL from September 2020

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The issue in GetHuman-odesong's own words
Hi -- I've tried multiple times to set up wifi on my home computer. I have the Verizon D-Link Model ****-B modem. I've tried configuring the settings on the Verizon Management Console, while consulting thr Verizon manual I found online. The Ethernet connection works fine.**I was able to set up wifi so that it appears with the other networks on my new Asus, but I'm unable to establish a connection. After looking at YouTube videos, it seems that setting up and using wifi should be easy. Is there some newer software which will help me do this? The SSID*MAC shown on the D-Link is *C*E***D*A*E. I switched the modem into Wifi mode and set the Asus to Wifi. Thanks for suggestions you can give me.

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Verizon DSL

Technical Support issue
Reported by GetHuman-odesong
Sep 11th, 2020 - a month ago
Not resolved
Seen by 1 customer so far
Similar issue to 141 others
0 customers following this

Timeline

GetHuman-odesong started working on this issue
Sep 11th 7:05pm