I recently placed an order for upgraded service to my Verizon DSL. The order was schedu...

GetHuman-rbtnn's Technical Support issue with Verizon DSL from March 2019

Help with my Verizon DSL issue
The issue in GetHuman-rbtnn's own words
I recently placed an order for upgraded service to my Verizon DSL. The order was scheduled to arrive March **th here it is now the **th, my order status disappeared from my account on their website. DSL speed is still slow. Nothing is getting resolved, loss of connection every half hour or so. Cannot access their support pages or their troubleshooter as they load to a blank page consisting of engine flow data and what not. Also cannot verify my new updated e-mail address that also takes me to a error page stating to contact my supervisor? After *** years with this ISP provider I am beginning to regret it.
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Verizon DSL

Technical Support issue
Reported by GetHuman-rbtnn
Mar 26th, 2019 - 25d ago
I have an issue with Verizon DSL too
Fixed
Seen by 1 customer so far
Similar issue to 349 others
0 customers following this
Items needed
PIN on Account
Account Holder Name
Phone Number
Email on Account
Billing Address
Last 4 of Social Security
Timeline
GetHuman-rbtnn started working on this issue
Mar 26th 4:48pm
GetHuman-rbtnn indicated the issue is not fixed yet.
Mar 26th 4:51pm