This is my third attempt to request that someone from your company needs to come to my...

GetHuman1318490's customer service issue with Verizon DSL from October 2018

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The issue in GetHuman1318490's own words
This is my third attempt to request that someone from your company needs to come to my property and lift the Verizon phone and internet wire lines off of our grass. I big storm months ago knocked our wires down and Verizon was suppose to come out and fix this and nobody has done so. The wires are dangerously close to the ground and we cannot work on our land because of this. In addition, our internet service has not been good and we are paying our monthly bill on time for poor service and need this fixed.
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Verizon DSL

Customer service issue
Reported by GetHuman1318490
Oct 11th, 2018 - a mon ago
I have an issue with Verizon DSL too
Not resolved
Seen by 7 customers so far
Similar issue to 162 others
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Timeline
GetHuman1318490 started working on this issue
Oct 11th 1:30pm