I am a regular customer for uber which I use to and fro from work.i called uber this mo...

GetHuman-namuhamu's customer service issue with Uber from September 2018

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The issue in GetHuman-namuhamu's own words
I am a regular customer for uber which I use to and fro from work.i called uber this morning on ********** at **:**am but the Driver didn't show up and was charged $*:** for a trip I didn't take, I called uber at my place at ***** Genova Terrace in Hampton Georgia but address showing in my email address is********* Silverstone ct, Jonesboro, GA as requested pick up location which was forwarded to me by uber, my requested pick location was ***** Genova Terrace, the map reads something else and requested pick location something else, please kindly refund my money. The same thing happened on Tuesday on ********** the Driver never turned up after requesting for uber at *:**pm, waited for over ** mins, the Driver didn't turn up,I just had to cancel the trip and requested for another ride. Some of these drivers are dishonest.pls kindly make a follow up of this issue

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Customer service issue
Reported by GetHuman-namuhamu
Sep 13th, 2018 - 3 years ago
Not resolved
Seen by 10 customers so far
Similar issue to 14376 others
0 customers following this


GetHuman-namuhamu started working on this issue
Sep 13th, 2018 12:33am