Lyft Customer Service

Answers to Common Problems

Help specific to your issue

Start typing out your issue or question. We can answer questions or elaborate on existing answers in real time with our database of customer service information about Lyft.
As for contacting Lyft, you cannot have a live phone conversation with a customer service agent. Instead, you need to look through help articles on their website to see if any match your problem. You eventually may be able to submit a form describing your problem and later get an email from a customer care team member.

Top questions and answers

Be sure to check out the full answer to your question listed below. We have written extensive, step-by-step guides for even the most vexing of customer service problems for Lyft.
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Click below to show 8 more questions, answers, and complete guides to common Lyft customer support problems.

Recent reasons customers contacted Lyft:

Ho. I'm a Lyft driver. So I've been updated on my payments. So Hertz whom I'm renting t...
Cannot read first number pin
I can't get in my account on Lyft
I need to get a refund for a lyft membership that I never authorized
I keep getting charged *.** a month for a membership that I didn’t do!
I ordered a Lyft it charged my card then it did not get me the ride. I was standing out...
I recently received a low rating. I have no idea who it was and it's unfair because I'm...
I have a charge due that shouldn’t be there and it won’t let me book a ride and I need...
They disabled my account with no explanation, Ive been contacting Lyft through the app...
I’m reporting you to the BBB my ride made me wait ** minutes longer then sat at a stop...
The driver came out to pick me up and pulled off leaving me there
Thomas Boyd need to be picked up **********
I need to be picked up Thomas Lee Boyd please just drop off
My son, who works about * miles from home, was charged almost $** for a one-way ride ho...
Emergency situation need a ride can pay later Emergency

Help me with my issue

Does GetHuman work with Lyft?

GetHuman does not work with Lyft's customer support operations, directly or in any other way. GetHuman has no partnership or relation to Lyft at all. GetHuman works with customers everywhere to compile the best tips and tools for reaching call centers faster and solving common customer problems effectively. Much of the information on this website comes from customers who struggled to find the best contact information or solve a problem and shared their story. The information on this website is edited frequently, but for the most accurate and up to date contact information, it may be useful to check Lyft's own website for new or more up to date information about calling or messaging their call center. If you'd like to help in the effort to improve customer service for all, please share this page!

Answered on this page:

How Do I Find My Lyft Receipt?
What do you do if you left something in a Lyft?
How Do I Fix an Issue with My Lyft Driver Account??
How Do I Request a Refund to a Gift Card from Lyft?
How Do I Get Back a Disabled Lyft Account?
Why Is My Promo Code with Lyft Not Working?
How Do I Buy a Gift Card from Lyft?
Solutions to common issues

Contacting Lyft at a Glance

Lyft has no phone number
Lyft has no chat option
Lyft has no customer email
Lyft has 2 help forumsBEST
Lyft has 1 twitter handle
Lyft has no facebook page
Lyft Phone Number and Contact Information

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