This GetHuman guide explains how Lyft users can bring up their ride history to print receipts for a single trip or multiple trips at once by sending a PDF or CSV file to the email address associated with their account. This guide also explains how users can update their email address if they registered using Facebook or their mobile number.
On your Lyft receipt, you'll find the option to give your driver a tip, in addition to letting a driver know you left something in their car and requesting a review of the price of the particular trip. The link to leave a tip expires after 72 hours, but you can contact customer support if you want to leave the driver a tip after the link has expired.
There is no way to unsubscribe from transactional emails (such as receipts). If you have trouble finding Lyft notification emails, make sure you're checking the right email inbox or that it didn't end up in a spam folder. If you continue to have issues with trying to find your Lyft receipts, contact Lyft customer service for further assistance.
Start by opening the app and signing in if you aren't signed in already. Then, open the menu (in the upper left-hand corner) and select "Ride History." In the upper right hand corner, tap "Export".
At this point select the trips you want the receipts for and tap "Send Report" at the very bottom of the screen. Then, you'll receive an email with both a PDF and a CSV file to download for your convenience.
If you are having trouble finding your Lyft receipts, you may need to update your email address. To change your Lyft email address, select "Settings" from the main menu, then tap "Email Address." Make sure to tap "Save" once you update your Lyft email address.
When signing up for Lyft, users have the option of using their Facebook account information or their phone number to login. When registering with a Facebook account, Lyft will use your Facebook email address as your Lyft email address. This can be changed in the app by following the steps mentioned in the paragraph above. Additionally, if you registered with a mobile number, you will need to add your email address to receive the transactional notification emails.
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