In a nutshell: Driving for Lyft can be exciting and rewarding, but it can be a challenge if drivers fail to verify the cities where they reside. Although drivers are allowed to travel within a specific distance, they have to ensure they inform Lyft that they have relocated or are planning a move to a neighboring city. Since regulations vary depending on the state or region, the company requires drivers to update their locations. However, a review isn’t instantaneous and requires a waiting period. The process usually involves identity verification and vehicle information, such as the most recent inspection results and driver history.
Driving for Lyft can be exciting and rewarding, but it can be a challenge if drivers fail to verify the cities where they reside. Although drivers are allowed to travel within a specific distance, they have to ensure they inform Lyft that they have relocated or are planning a move to a neighboring city. Since regulations vary depending on the state or region, the company requires drivers to update their locations. However, a review isn’t instantaneous and requires a waiting period. The process usually involves identity verification and vehicle information, such as the most recent inspection results and driver history.
Lyft drivers are required to update their driving locations after moving to a new city. While some relocation circumstances are permanent, others are temporary, but the rule remains in place, and drivers are expected to abide by it if they wish to work within city limits or continue to use the app in general.
If you’re a Lyft ride-share driver, and you have to change your city, but you don’t know how to start, read a list of several steps that can help you:
Updating isn’t as easy as just changing your location within a few clicks. Also, Lyft rejects applicants if they fail to meet specific requirements, such as required documentation (such as a state-issued ID or U.S. Passport) or legal state license plates. You must verify a submission confirmation by acknowledging an automated email or in-app notification informing you that your request was received and accepted. This finalizes the screening phase, and it confirms that you passed the background check and verification stage. On the other hand, Lyft will let you know if you failed and will deactivate your account and then ban you from the platform.
Lyft is cautious about who uses its app and implements strict rules and regulations to prevent scammers or hackers from stealing existing accounts. This safety measure exists due to many identity theft issues that occurred in the past. Therefore, Lyft may pause your driving privileges during the review process. After your update goes into effect, your account will be reactivated, and you will be free to continue using Lyft as a ride-share driver.
Lyft’s online support team is available 24/7 to help drivers resolve challenging issues while using the app. Although the company doesn’t provide a customer service number, drivers can communicate with representatives. Whether you’re having trouble cashing out your earnings or you can’t access your profile, you can contact the Lyft support team via the Help Desk, which is an excellent way to submit details using an online form. Another ideal method is social media, which you can use to reach out to a specialist via X (formerly Twitter) for assistance by sending a direct message or a short public tweet.
GetHuman has been working for over 10 years on sourcing information about big organizations like Comcast in order to help customers resolve customer service issues faster. We started with contact information and fastest ways to reach a human at big companies. Particularly ones with slow or complicated IVR or phone menu systems. Or companies that have self-serve help forums instead of a customer service department. From there, we realized that consumers still needed more detailed help solving the most common problems, so we expanded to this set of guides, which grows every day. And if you spot any issues with our What do I do if my Xfinity TV or internet is out? guide, please let us know by sending us feedback. We want to be as helpful as possible. If you appreciated this guide, please share it with your favorite people. Our free information and tools is powered by you, the customer. The more people that use it, the better it gets.
After helping consumers for 10 years, we realized that you need an impartial, live person you can talk to about comparing the various TV, cable, Internet and phone plans in your area- somebody who can compare the best deals across telecom providers. So we created a free concierge service you can call at the phone number below.
Call Anytime: 888-379-2546Our concierge is unaffiliated and therefore able to compare deals across many companies