Uber Customer Service

Phone number, contact info hacks, tips for common issues & reviews from other customers

Contacting Uber

Uber Phone Number
There is only one way to contact Uber, shown above. For more details, and to see what shortcuts or tools we provide to get better, faster help from Uber, tap or click the link above.

Most common Uber customer service issues

As reported by Uber customers to GetHuman in the last 60 days
Complaint: 340 inquiries
Billing Issue: 258 inquiries
Disputes: 1,536 inquiries
Account Help: 1,696 inquiries
Technical and Service Support: 671 inquiries
Recent customer service issues experienced by other Uber customers:
"i need uberwav, for weelchair. I already have account using regular cars" · 19h ago

Uber customer reviews

1.88 out of 5 | 2,445 reviews
"I didn't get my money in my card yet and it won't let me cash out..." · 2d ago
"I attempted to re-register and my email from Uber was in Russian..." · 2d ago
"Trying to sign up as an uber driver cant find my city" · 6d ago
"The first time I ever took an Uber ride was in Glynco, Georgia. I..." · 9d ago
"Need to have ride to airport now. Been waiting ** minutes" · 11d ago
"Why do u cancel my uber request whiles I was in my room waiting on..." · 15d ago

About Uber

If you're here looking up Uber customer service, you probably already know who they are. But it helps to get an idea of how big they are and what their support operation looks like if you are a customer. Uber also goes by or is associated with the names Uber Technologies Inc., Uber. They are considered to be part of the following sectors and industries: transportation, delivery, commerce, Industrials. Uber is associated with terms like technology company, vehicle for hire, delivery (commerce), mobile app, website, privately held company, private, transportation, internet, technology, marketplace, mobile, b2c by their customers and industry analysts. Their competition, in the eyes of customers, are companies like Lyft, Fasten, Zipcar. They employ 12,000 people according to customers in the know.

Uber Customer Service - What Else?

GetHuman provides customer service contact information, step-by-step help, tools to get a rep on the phone faster and all kinds of useful gadgets for customers to make it easier to get good customer service without the hassle. This kind of information and tooling can be very useful for large companies who tend to make it hard to speak to a real human being to solve complicated customer problems. For example, look at our IRS Customer Service page. Or take a look at our AT&T U-Verse Customer Service page. We may not quite have as much of this available for Uber customer service issues or reviews, but we hope that you visit GetHuman again next time you have a problem with another company.
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