Uber Customer Service

Answers to Common Problems

Help specific to your issue

Start typing out your issue or question. We can answer questions or elaborate on existing answers in real time with our database of customer service information about Uber.
As for contacting Uber, you cannot have a live phone conversation with a customer service agent. Instead, you need to look through help articles on their website to see if any match your problem. You eventually may be able to submit a form describing your problem and later get an email from a customer care team member.

Top questions and answers

Be sure to check out the full answer to your question listed below. We have written extensive, step-by-step guides for even the most vexing of customer service problems for Uber.
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Click below to show 41 more questions, answers, and complete guides to common Uber customer support problems.

Recent reasons customers contacted Uber:

I would like to share my Uber profile picture, thank you
I want to update my profile picture in Uber and update a photo with a smile that suits...
I need to verify the correct name & hotel address to be picked up from. The hotel name...
Food was flying overcooked as tasted like this like they had bitten in and thrown it to...
i have been getting charges from uber for months even though it’s been over six months...
Bonjour, j’ai remarqu* des utilisations de ma carte bancaire sur Uber eat frauduleuses...
Uber charged me for wait time which never happened. I would like my money back.
I had charges for waiting time which never happened. Both times I waited for the driver.
I have * Uber charges on my credit card but I have not taken any trips lately and the t...
Needs to know what I paid for a ride going and coming please
Hello I would like to confirm the amount of rides that the cost of rides I took on Dece...
How far is my trip from day to day, how much money do I get, how much kilometers are I...
I left my phone in an uber car that my friend and got me and now i cant get ahold of th...
I booked a cab Noida to Vaishali at *** rupees but after I reached uber changed me...

Help me with my issue

Does GetHuman work with Uber?

GetHuman does not work with Uber's customer support operations, directly or in any other way. GetHuman has no partnership or relation to Uber at all. GetHuman works with customers everywhere to compile the best tips and tools for reaching call centers faster and solving common customer problems effectively. Much of the information on this website comes from customers who struggled to find the best contact information or solve a problem and shared their story. The information on this website is edited frequently, but for the most accurate and up to date contact information, it may be useful to check Uber's own website for new or more up to date information about calling or messaging their call center. If you'd like to help in the effort to improve customer service for all, please share this page!

Answered on this page:

How Do I Pay an Outstanding Balance on Uber?
How Do I Send an Uber to Pick Someone Else Up?
How Do I Notify Uber About an Incorrect or Strange Charge?
How Do I Stop Receiving Text Messages from Uber?
How Do I Update My Car Information for the Uber Partner App?
What Types of Taxes Are Applied to Uber Drivers?
What Do I Do If My Uber Gift Card Balance Won’t Load?
Solutions to common issues

Contacting Uber at a Glance

Uber has no phone number
Uber has no chat option
Uber has no customer email
Uber has 1 help forumBEST
Uber has 1 twitter handle
Uber has no facebook page
Uber Phone Number and Contact Information

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