Uber Customer Service
Hacks for calling & contacting them faster, tips for common issues & customer reviews
Contacting Uber
There is only one way to contact Uber, shown above. For more details, and to see what shortcuts or tools we provide to get better, faster help from Uber, tap or click the link above.
OR - GetHuman can give you guidance for your exact issue and help you get attention faster:
Get help with my issueHow-to Guides for Common Uber Customer Care Problems
How do I dispute an Uber charge?How do I notify Uber about an incorrect or strange charge?What do I do if Uber will not accept my zip code?What do I do if I try to scan my credit card with my Uber app and it is not working?How do I change the email address on my account?How do I report a driver an Uber?More how-tos for Uber customer support problemsCommon Problem Categories
As reported by Uber customers to GetHuman in the last 60 days
Complaint: 340 inquiries
Billing Issue: 258 inquiries
Account Help: 1,696 inquiries
Technical and Service Support: 671 inquiries
Dispute a charge: 1,059 inquiries
Recently Reported Customer Problems
I want my balance $* when I try use the service I saw the balance $** was a fra... · 7h agoI was charged a “cleaning fee’ of $***.** on my ride Aug ** ****.*The pictures of... · 7h agoMy profile change and will not allow me to use my current username and p***word b... · 8h agoSomeone I used to know used my phone number to create an Uber Eats account, and n... · 8h agoI'm unable to access my app everything's prompting back to my phone which is in t... · 9h agoSee all reported issuesGet help with my issueUber Customer Reviews
1.88 out of 5 | 2,442 reviews
I didn't get my money in my card yet and it won't let me cash out... · 2d agoI attempted to re-register and my email from Uber was in Russian... · 2d agoTrying to sign up as an uber driver cant find my city · 6d agoThe first time I ever took an Uber ride was in Glynco, Georgia. I... · 9d agoNeed to have ride to airport now. Been waiting ** minutes · 11d agoWhy do u cancel my uber request whiles I was in my room waiting on... · 15d ago
About Uber
If you're here looking up Uber customer care, you probably already know who they are. But it helps to get an idea of how big they are and what their support operation looks like if you are a customer. Uber also goes by or is associated with the names Uber Technologies Inc., Uber. They are considered to be part of the following sectors and industries: transportation, delivery, commerce, Industrials. Uber is associated with terms like technology company, vehicle for hire, delivery (commerce), mobile app, website, privately held company, private, transportation, internet, technology, marketplace, mobile, b2c by their customers and industry analysts. Their competition, in the eyes of customers, are companies like Lyft, Fasten, Zipcar. They employ 12,000 people according to customers in the know.
Uber Support - What Else?
GetHuman provides customer service contact information, step-by-step help, tools to get a rep on the phone faster and all kinds of useful gadgets for customers to make it easier to get good customer service without the hassle. This kind of information and tooling can be very useful for large companies who tend to make it hard to speak to a real human being to solve complicated customer problems. For example, look at our Wells Fargo Customer Service page. Or take a look at our Western Union Customer Service page. We may not quite have as much of this available for Uber customer service issues or reviews, but we hope that you visit GetHuman again next time you have a problem with another company.
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