Not fixed

GetHuman-livewel's customer service issue with Uber from July 2018

21 views | 6990 similar | 0 following
Help with my Uber issue
GetHuman-livewel's next move: find and follow the right step-by-step guide.
Uber doesn't have a customer phone number that is answered by an agent. Instead, GetHuman-livewel will need to dig through the advice provided by Uber, other customers and consumer advocacy websites like GetHuman. Here are some instructions we've written for similar issues- hopefully GetHuman-livewel can let us know if they help or not.
The issue in GetHuman-livewel's own words
Book a ride in advance ... I pre-scheduled a ride for ******. I wanted it to be An UberAssist ride but could not find the assist button referred to in the online instructions.**Please help me! I've been trying to figure out how to get Uber assist for a few months now. Thank you!
I need to be walked through the process of having access to UberAssist. I have been trying, unsuccessfully, for at least * months to no avail. My phone number is *** *** ****. I look forward to hearing from someone who can help me with this issue, Thank you. Marilyn Jamesson
I have been using Uber exclusively for a couple of years.
Checked online support for "how to" instructions. Each time a particular button, that I don't see on my phone, is recommended for me to push. I am so frustrated along with being disabled.
I have an issue with Uber too
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How do I schedule a Uber ride in advance?I wanted to schedule an uber ride for tomorrow morning and found out that an uber...I scheduled an Uber ride for this morning and it was confirmed for ******* pickup...I want to know how to book a ride with UberI don't have a smartphone and would like to schedule a ride with uber tomorrowI am unable to schedule rides this morning. The message is stating that Uber is...I had an uber ride and the uber driver failed to end the ride after the ride was...On May **, ****, an Uber driver cancelled a ride that I scheduled. The following...Can I schedule a ride? I do not have a smart phone, how can I get a ride using Uber...
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Uber

UberAssist
Customer service issue
Reported by GetHuman-livewel
Jul 3rd, 2018 - 5 years ago
I have an issue with Uber too
Fixed
Seen by 21 customers so far
Similar issue to 6990 others
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Timeline

GetHuman-livewel started working on this issue
Jul 3rd, 2018 7:07am
GetHuman-livewel indicated the issue is not fixed yet.
Jul 5th, 2018 3:22am
GetHuman-livewel indicated the issue is not fixed yet.
Jul 5th, 2018 3:59am
GetHuman-livewel shared this issue with friends on Facebook
Jul 5th, 2018 4:03am
GetHuman-livewel shared this issue with friends on Facebook
Jul 5th, 2018 4:07am
GetHuman-livewel indicated the issue is not fixed yet.
Jul 5th, 2018 4:43am
GetHuman-livewel indicated the issue is not fixed yet.
Jul 20th, 2018 8:29am