Not fixed

GetHuman-livewel's customer service issue with Uber from July 2018

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6990 similar
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0 following
Help with my Uber issue
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The issue in GetHuman-livewel's own words
Book a ride in advance ... I pre-scheduled a ride for ******. I wanted it to be An UberAssist ride but could not find the assist button referred to in the online instructions.**Please help me! I've been trying to figure out how to get Uber assist for a few months now. Thank you!
I need to be walked through the process of having access to UberAssist. I have been trying, unsuccessfully, for at least * months to no avail. My phone number is *** *** ****. I look forward to hearing from someone who can help me with this issue, Thank you. Marilyn Jamesson
I have been using Uber exclusively for a couple of years.
Checked online support for "how to" instructions. Each time a particular button, that I don't see on my phone, is recommended for me to push. I am so frustrated along with being disabled.
I have an issue with Uber too
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Uber

UberAssist
Customer service issue
Reported by GetHuman-livewel
Jul 3rd, 2018 - a yr ago
I have an issue with Uber too
Fixed
Seen by 15 customers so far
Similar issue to 6990 others
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GetHuman-livewel started working on this issue
Jul 3rd, 2018 7:07am
GetHuman-livewel indicated the issue is not fixed yet.
Jul 5th, 2018 3:22am
GetHuman-livewel indicated the issue is not fixed yet.
Jul 5th, 2018 3:59am
GetHuman-livewel shared this issue with friends on Facebook
Jul 5th, 2018 4:03am
GetHuman-livewel shared this issue with friends on Facebook
Jul 5th, 2018 4:07am
GetHuman-livewel indicated the issue is not fixed yet.
Jul 5th, 2018 4:43am
GetHuman-livewel indicated the issue is not fixed yet.
Jul 20th, 2018 8:29am