I was trying to order an Uber ride for the future and ordered an immediate pickup. How...

GetHuman742568's customer service issue with Uber from June 2018

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The issue in GetHuman742568's own words
I was trying to order an Uber ride for the future and ordered an immediate pickup. How do I get a refund? I also was charged a cancellation fee of $*.**.**Please help me. I also was not able to find the future scheduling option.
GetHuman742568 did not yet indicate what Uber should do to make this right.
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Uber

Customer service issue
Reported by GetHuman742568
Jun 2nd, 2018 - 6 mons ago
I have an issue with Uber too
Fixed
Seen by 16 customers so far
Similar issue to 73 others
0 customers following this
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Timeline
GetHuman742568 started working on this issue
Jun 2nd 3:58pm
GetHuman742568 confirmed the issue is fixed. Hooray!
Jun 3rd 7:16pm
GetHuman742568 indicated the issue is not fixed yet.
Jun 3rd 7:17pm