Hi there. I recently started using Uber on a regular basis because I've had ankle surge...
GetHuman-jsjessie's customer service issue with Uber from May 2018
Help with my Uber issue
The issue in GetHuman-jsjessie's own words
Hi there. I recently started using Uber on a regular basis because I've had ankle surgery. I had to call an Uber recently to get to an appointment. The driver came, he was a very nice man, he was disabled, the left side of his body was paralyzed. This did not affect his driving, however, I could see the dread on his face when he realized that he needed to put my wheelchair in the back of his car. There really should be a place on your app to leave comments for the driver such as, please pull up to the house, passenger has difficulty walking or passenger has a wheelchair... Your drivers will be able to provide better service if they know what to expect.
GetHuman-jsjessie did not yet indicate what Uber should do to make this right.
I have an issue with Uber too
How GetHuman-jsjessie fixed the problem
We are waiting for GetHuman-jsjessie to fix the problem and share the solution with the rest of us customers.
Please help with my Uber issue
Find similar issues & fixes
Follow other customers in the midst of the same issue or find a prior solution.