I am a subscriber to Amazon Prime and want to read the free kindle prime library books...

GetHuman-geotechn's customer service issue with Amazon from May 2021

Help with my Amazon issue
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Email address on the account, Order number, Name on the account, and Billing address
The issue in GetHuman-geotechn's own words
access the free kindle book library ... I am a subscriber to Amazon Prime and want to read the free kindle prime library books. When I go onto the App and access the prime free kindle books and select one I want to read I immediately get an invoice. How can I get full access to the prime library?
when I select a book I get charged
make it possible for me to read the books I select without charge
I have been an Amazon customer for many years but only recently subscribed to prime
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Amazon

Amazon prime
Customer service issue
Reported by GetHuman-geotechn
May 31st, 2021 - 2 months ago
Not resolved
Seen by 17 customers so far
Similar issue to 49548 others
0 customers following this

Timeline

GetHuman-geotechn started working on this issue
May 31st 8:16am
GetHuman-geotechn shared this issue with followers on Twitter
May 31st 8:30am
GetHuman-geotechn indicated the issue is not fixed yet.
May 31st 12:31pm
GetHuman-geotechn indicated the issue is not fixed yet.
May 31st 1:36pm
GetHuman-geotechn indicated the issue is not fixed yet.
May 31st 1:37pm
GetHuman-geotechn indicated the issue is not fixed yet.
Jun 3rd 7:47am

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