Your assistance is appreciated,**My wife is an Amazon Prime Customer. She purchases re...

GetHuman-eidcolli's customer service issue with Amazon from March 2021

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The issue in GetHuman-eidcolli's own words
Your assistance is appreciated,**My wife is an Amazon Prime Customer. She purchases regularly. She received an email from Amazon today asking her to return some dog bed covers (Molly Mutt Inner Covers) that she returned in January, or her regular account will be charged for them. **We returned them to our local KOHLS store and have the return information. We looked it all up and Amazon confirms that the return was received and the correct order was shipped out. This conflicts with the e-mail she received. We do not have any control over the return once KOHLS processed it. **Kohls return information:*Store******Date*Time ********** **:***Tracking ID *KOH************Lois Eid*West Fargo, ND******@***.com

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Amazon

Customer service issue
Reported by GetHuman-eidcolli
Mar 24th, 2021 - 2 months ago
Not resolved
Seen by 2 customers so far
Similar issue to 65752 others
0 customers following this

Timeline

GetHuman-eidcolli started working on this issue
Mar 24th 1:56am
GetHuman-eidcolli indicated the issue is not fixed yet.
Mar 27th 12:36am

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