I'm ** y*o and spent last two hours trying to find answer: How to wrap and mail back th...

GetHuman5400273's customer service issue with Amazon from October 2020

Help with my Amazon issue
The issue in GetHuman5400273's own words
I'm ** y*o and spent last two hours trying to find answer: How to wrap and mail back the items I want to return AND request the replacement product. Please don't refer me to "returns & refunds" I've been there, unsuccessful in getting response or completing the form. I tried at least * times. Today is last day for my returns. I cannot drive so no longer possible to get to post office. No response received to my first request for this information @ one week ago.

GetHuman5400273 did not yet indicate what Amazon should do to make this right.

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Amazon

Customer service issue
Reported by GetHuman5400273
Oct 24th, 2020 - 4 months ago
Fixed
Seen by 5 customers so far
Similar issue to 90839 others
0 customers following this
Items needed
Email address on the account
Order number
Name on the account
Billing address

Timeline

GetHuman5400273 started working on this issue
Oct 24th, 2020 10:59pm
GetHuman5400273 confirmed the issue is fixed. Hooray!
Oct 24th, 2020 11:00pm