I have been dealing with an Amazon Prime being automatically charge to me. I thought...

GetHuman5257020's Dispute a Charge issue with Amazon from September 2020

Help with my Amazon issue
First: share to improve GetHuman5257020's odds
Strength in numbers! Companies respond better when others are watching.
Before contacting them, items GetHuman5257020 may need:
Email address on the account, Order number, Name on the account, and Billing address
Top Tip from another customer
You can also dispute a charge through the app. Once logged in, look up your ride under Your Trips, select the ride that you wish to dispute, then click "I would like a refund" and then select the reason for the refund request.
The issue in GetHuman5257020's own words
I have been dealing with an Amazon Prime being automatically charge to me. I thought I had it resolved on ******, but you still are charging me. I have cancelled my card, contacted you via online and tried via phone. I have contacted fraud Chase and it never gets fully resolved. *PLEASE let me know how to resolve this. I do not even have cable tv. I use an antenna! Amazon prime charges me $**.** monthly. I thought it was resolved a few times and I just got charge again in my new card. I am cancelling my card permanently when this is resolved. No one has the right to do this. If there is a membership floating around out there, PLEASE BE SURE TO CANCEL IT! And remove any unused and unwanted charges to my accounts.

GetHuman5257020 did not yet indicate what Amazon should do to make this right.

How GetHuman5257020 fixed the problem

We are waiting for GetHuman5257020 to fix the problem and share the solution with the rest of us customers.

Do you have a customer issue as well?
We can help you get Amazon's attention and get better help faster. Tap below to get started.
Having Amazon issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid

Amazon

Dispute a Charge issue
Reported by GetHuman5257020
Sep 12th, 2020 - 6 months ago
Not resolved
Seen by 2 customers so far
Similar issue to 91426 others
0 customers following this

Timeline

GetHuman5257020 started working on this issue
Sep 12th, 2020 4:28pm