On order ****-*******-******* I ordered * items on May **. The three items totaled to...

GetHuman-pshockle's Dispute a Charge issue with Amazon from May 2020

Help with my Amazon issue
Top Tip from another customer
You can also dispute a charge through the app. Once logged in, look up your ride under Your Trips, select the ride that you wish to dispute, then click "I would like a refund" and then select the reason for the refund request.
The issue in GetHuman-pshockle's own words
On order ****-*******-******* I ordered * items on May **. The three items totaled to $**.**. On my receipt it also shows a $** gift card, taking my total to $**.**. When I received my statement, there were two entries that I didn't have receipts for. They were both entered on May ** and they were for $**.** and $**.** which totaled to $**.**. I assume these two entries are my three items split up. No one wanted to honor my $** gift card. I think the amount of gift card should be credited to my account. The three items ordered were: a shoe horn, $**.** * shoes, $**.*** and elastic shoe laces **.**.

GetHuman-pshockle did not yet indicate what Amazon should do to make this right.

How GetHuman-pshockle fixed the problem
They refunded my gift card.
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Amazon

Dispute a Charge issue
Reported by GetHuman-pshockle
May 28th, 2020 - 5 months ago
Fixed
Seen by 3 customers so far
Similar issue to 73285 others
0 customers following this
Items needed
Email address on the account
Order number
Name on the account
Billing address

Timeline

GetHuman-pshockle started working on this issue
May 28th 7:30pm
GetHuman-pshockle confirmed the issue is fixed. Hooray!
May 29th 12:14am
GetHuman-pshockle confirmed the issue is fixed. Hooray!
May 29th 12:14am

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