RE: Edward Phillips May *, *****Gift card claim (claim code xxxx-xxxxxx-CDA...

GetHuman4873486's Dispute a Charge issue with Amazon from May 2020

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You can also dispute a charge through the app. Once logged in, look up your ride under Your Trips, select the ride that you wish to dispute, then click "I would like a refund" and then select the reason for the refund request.
The issue in GetHuman4873486's own words
RE: Edward Phillips May *, *****Gift card claim (claim code xxxx-xxxxxx-CDA*)*$**.**. This return and refund was not handled correctly. Only that portion paid from my gift card should have been credited back to that gift card. As it stands, the entire amount was credited to my gift card and now I get a bill from AMEX for the balance that was not credited back to them. This is my first experience with AMEX Amazon Business card and if this is how it is to work...I do not have any use for it. Fix it.

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Amazon

Dispute a Charge issue
Reported by GetHuman4873486
May 26th, 2020 - 5 months ago
Not resolved
Seen by 1 customer so far
Similar issue to 72302 others
0 customers following this

Timeline

GetHuman4873486 started working on this issue
May 26th 9:39pm

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