I had approximately * charges in a row on my debit card from amazon that I did not make...

GetHuman4862510's Dispute a Charge issue with Amazon from May 2020

Help with my Amazon issue
First: share to improve GetHuman4862510's odds
Strength in numbers! Companies respond better when others are watching.
Before contacting them, items GetHuman4862510 may need:
Email address on the account, Order number, Name on the account, and Billing address
Top Tip from another customer
You can also dispute a charge through the app. Once logged in, look up your ride under Your Trips, select the ride that you wish to dispute, then click "I would like a refund" and then select the reason for the refund request.
The issue in GetHuman4862510's own words
I had approximately * charges in a row on my debit card from amazon that I did not make. I called my bank and they stopped payment and are investigating. Now amazon has frozen my account bc I have all of these unpaid orders. They want me to pay them with a credit card that I already have linked to the account. Well that doesn’t exist bc they cancelled my card when all this happened. I have emailed amazon multiple times with the same nonhelpful response

GetHuman4862510 did not yet indicate what Amazon should do to make this right.

How GetHuman4862510 fixed the problem

We are waiting for GetHuman4862510 to fix the problem and share the solution with the rest of us customers.

Do you have a customer issue as well?
We can help you get Amazon's attention and get better help faster. Tap below to get started.
Having Amazon issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid

Amazon

Dispute a Charge issue
Reported by GetHuman4862510
May 23rd, 2020 - 9 months ago
Not resolved
Seen by 1 customer so far
Similar issue to 71615 others
0 customers following this

Timeline

GetHuman4862510 started working on this issue
May 23rd, 2020 7:42pm

Paying Too Much for Your Plan?

After helping consumers for 10 years, we realized that you need an impartial, live person you can talk to about comparing the various TV, cable, Internet and phone plans in your area- somebody who can compare the best deals across telecom providers. So we created a free concierge service you can call at the phone number below.

Call Anytime: 888-379-2546Our concierge is unaffiliated and therefore able to compare deals across many companies