GetHuman4853679's customer service issue with Amazon from May 2020

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Email address on the account, Order number, Name on the account, and Billing address
The issue in GetHuman4853679's own words
I wanted to receive order at a friend's house, as the ordering process wouldn't let me use either my physical address or my PO Box. ... Re Order ***-*******-********I believe this order was returned as undeliverable because my name was not officially listed on the address I asked to have it sent to. I want the product. Please advise me as to the next steps to take. I want to use a different address this time. Please help.
I didn't know my name has to be officially listed at the delivery address to receive a package there.
Please refund so I can afford to re-order, OR re-send to THIS ADDRESS (I am traveling): *** N. Main Street, Gunnison, CO *****. I am officially on the delivery list for this address. Thank you.
I've been a customer from Amazon's early days.
I spent hours trying to figure out what happened to my order. Huge waste of my time, but finally figured it out. Not sure why it couldn't be sent to my address to begin with, which is why I used my friend's address.
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Customer service issue
Reported by GetHuman4853679
May 21st, 2020 - 3 years ago
Not resolved
Seen by 5 customers so far
Similar issue to 71204 others
0 customers following this


GetHuman4853679 started working on this issue
May 21st, 2020 6:05pm