Wrong product was shipped.

GetHuman4107140's customer service issue with Amazon from May 2020

Help with my Amazon issue
First: share to improve GetHuman4107140's odds
Strength in numbers! Companies respond better when others are watching.
Before contacting them, items GetHuman4107140 may need:
Email address on the account, Order number, Name on the account, and Billing address
The issue in GetHuman4107140's own words
Talk to someone and have them correct the order ... Trying to contact Amazon. Not available by phone or chat. Sending an order for cat litter but not the ones I ordered. More expensive. Frustrated. I want to talk to someone and find out why they aren't sending what I ordered. I want what I ordered.
This is frustrating that they have no one answering the phone or available to chat and they make it difficult to even email, which takes too long for a response. I will need the litter within the ext * weeks.
Correct item sent.
Long time.
Tried finding another number or email.
How GetHuman4107140 fixed the problem

We are waiting for GetHuman4107140 to fix the problem and share the solution with the rest of us customers.

Do you have a customer issue as well?
We can help you get Amazon's attention and get better help faster. Tap below to get started.
Having Amazon issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid

Amazon

Cat litter
Customer service issue
Reported by GetHuman4107140
May 19th, 2020 - 9 months ago
Not resolved
Seen by 9 customers so far
Similar issue to 70623 others
0 customers following this

Timeline

GetHuman4107140 started working on this issue
May 19th, 2020 5:32pm