My account is locked and frozen. I am still being charged for amazon prime yet I am una...

GetHuman-goncharu's customer service issue with Amazon from April 2020

Help with my Amazon issue
First: share to improve GetHuman-goncharu's odds
Strength in numbers! Companies respond better when others are watching.
Before contacting them, items GetHuman-goncharu may need:
Email address on the account, Order number, Name on the account, and Billing address
The issue in GetHuman-goncharu's own words
My account is locked and frozen. I am still being charged for amazon prime yet I am unable to use it.

GetHuman-goncharu did not yet indicate what Amazon should do to make this right.

How GetHuman-goncharu fixed the problem

We are waiting for GetHuman-goncharu to fix the problem and share the solution with the rest of us customers.

Do you have a customer issue as well?
We can help you get Amazon's attention and get better help faster. Tap below to get started.
Having Amazon issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid

Amazon

Customer service issue
Reported by GetHuman-goncharu
Apr 9th, 2020 - 8 months ago
Not resolved
Seen by 4 customers so far
Similar issue to 54001 others
0 customers following this

Timeline

GetHuman-goncharu started working on this issue
Apr 9th 5:11pm
GetHuman-goncharu indicated the issue is not fixed yet.
Apr 10th 6:10pm
GetHuman-goncharu indicated the issue is not fixed yet.
Apr 10th 6:10pm
GetHuman-goncharu indicated the issue is not fixed yet.
Apr 10th 6:10pm
GetHuman-goncharu indicated the issue is not fixed yet.
Apr 10th 6:10pm
GetHuman-goncharu indicated the issue is not fixed yet.
Apr 10th 6:10pm
GetHuman-goncharu indicated the issue is not fixed yet.
Apr 10th 6:11pm