We were getting charged for Amazon music. We now have Amazon Prime which we though incl...

GetHuman-zarjimwa's Dispute a Charge issue with Amazon from April 2020

Help with my Amazon issue
First: share to improve GetHuman-zarjimwa's odds
Strength in numbers! Companies respond better when others are watching.
Before contacting them, items GetHuman-zarjimwa may need:
Email address on the account, Order number, Name on the account, and Billing address
Top Tip from another customer
You can also dispute a charge through the app. Once logged in, look up your ride under Your Trips, select the ride that you wish to dispute, then click "I would like a refund" and then select the reason for the refund request.
The issue in GetHuman-zarjimwa's own words
We were getting charged for Amazon music. We now have Amazon Prime which we though included music. However, we are getting charged for Prime and continue to get charged for Amazon Music. Also, do we get charged more for having two Alixes?

GetHuman-zarjimwa did not yet indicate what Amazon should do to make this right.

I have an issue with Amazon too
How GetHuman-zarjimwa fixed the problem

We are waiting for GetHuman-zarjimwa to fix the problem and share the solution with the rest of us customers.

Please help with my Amazon issue
Prefer a step by step guide?
We've taken the time to write instructions for how to solve some of the most common Amazon customer problems.
How Do I Get a Refund for My Amazon Fresh Delivery?What Do I Do If My Amazon Fresh Delivery Is Late?How Do I Recover My Amazon Fresh Email and Password?How Do I Order Delivery from Amazon Fresh?How Do I Sign Up for Amazon Fresh?
Find similar issues & fixes
Follow other customers in the midst of the same issue or find a prior solution.
We were charged **.** for Amazon prime and no one ordered itWe belong to Amazon Prime, but we are charged shippingWe presently have Amazon music at £*.** per month.* We Are enjoying Amazon prime...Erroneous charge- *We were charged for an Amazon Prime order on March...I was paying for Amazon music for our echo until my husband got Amazon Prime whic...We subscribe to Amazon Prime but have never activated Amazon Prime TV. How do we...We are a amazon prime member and pay £*.** a month for Amazon Prime video channel...
FIX: We telephoned Amazon.com as they were the only telephone number we could findMy Amazon Fire stick is not working right. We have Amazon Prime. We unable to get...We have been charged for Amazon Prime membership for the past two years even thou...
Do you have a customer issue as well?
We can help you get Amazon's attention and get better help faster. Tap below to get started.
Having Amazon issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid

Amazon

Dispute a Charge issue
Reported by GetHuman-zarjimwa
Apr 9th, 2020 - a year ago
I have an issue with Amazon too
Not resolved
Seen by 2 customers so far
Similar issue to 53978 others
0 customers following this

Timeline

GetHuman-zarjimwa started working on this issue
Apr 9th, 2020 4:42pm

Setup Your New Home Easily

Call now and talk to a real person in seconds who can tell you the best deals from each telecom company if your new home area. We find the best deal for you and then we manage the scheduling so that all your technicians show up on the same day. Easy and free!

Call free anytime: 888-959-6783Our service is unaffiliated and thus can compare plans across many providers and schedule multiple technicians