I have been a customer of Amazon for ** years and a prime member since it was started...

GetHuman3061565's customer service issue with Amazon from June 2019

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The issue in GetHuman3061565's own words
I have been a customer of Amazon for ** years and a prime member since it was started. I purchase from Amazon at a minimum of once per week, sometimes daily. I have never had any delivery issues when they used UPS as the delivery service. Since they changed to their own delivery service I have had a problem every single time a package was delivered. I contacted Amazon multiple times about this and nothing changed so I canceled my Prime member ship and have reduced purchasing dramatically. One would hope that management would look into why a customer of ** years just stopped purchasing and canceled an account, but being billionaires this is probably brush it of as a tiny piece of the pie gone. Here are the reasons for my complaints:***. I have unmarked vans, U-haul trucks, Uber cars delivering to my house.***. I have a different delivery person on my property daily. Tis means more strangers getting eyes on my personal property.***. The new delivery system delivers to the wrong door even after putting a note on the account "deliver to side door". (as it was done for the past ** years.***. When they do deliver to the correct door they stack all the packages against my door so I can't get out of my house. Brilliant! My wife purchase large quantities of Spring water that weigh a good amount. Amazon thought this was a good idea to trap people in there home so if the house is burning down I can't get out.**I hope this gets to someone at Amazon that actually cares. My Wife will be canceling her account as well so that 's * down from bad delivery. I can't be the only one complaining about the new delivery system.

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Amazon

Customer service issue
Reported by GetHuman3061565
Jun 10th, 2019 - 3 years ago
Not resolved
Seen by 5 customers so far
Similar issue to 173881 others
0 customers following this

Timeline

GetHuman3061565 started working on this issue
Jun 10th, 2019 11:23am

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