If someone selling on the Amazon marketplace is selling framing nails for like construc...

GetHuman-swanseab's customer service issue with Amazon from March 2019

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The issue in GetHuman-swanseab's own words
If someone selling on the Amazon marketplace is selling framing nails for like construction and in the d*Title it gives the name and everything then u scroll down to see how many pounds the product weighs and it says *** lbs. Then at the very bottom they say shipping weight at the bottom of all that information. Now if I bought this item wouldn't they have to ship me an order weighing *** lbs correct it's in their product description and it's what I paid for right???
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Amazon

Customer service issue
Reported by GetHuman-swanseab
Mar 29th, 2019 - 6 mons ago
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GetHuman-swanseab started working on this issue
Mar 29th 5:12am