Hello I order a rain tarp from you guys one month ago and it has already ripped. I was...

GetHuman-kyleanei's customer service issue with Amazon from March 2019

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The issue in GetHuman-kyleanei's own words
Hello I order a rain tarp from you guys one month ago and it has already ripped. I was using it for basic a basic shade tarp and the next morning when I woke up there was a huge gash right along the seem. I purchased this item on my sisters account since she had prime and I do not. I was wondering if there is anyway you can replace that for me as I have only used it a couple times. Thanks for your help!
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Amazon

Customer service issue
Reported by GetHuman-kyleanei
Mar 12th, 2019 - 5 mons ago
I have an issue with Amazon too
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Seen by 2 customers so far
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GetHuman-kyleanei started working on this issue
Mar 12th 4:04pm