I inadvertently ordered a digital version of a DVD I thought I was ordering. The DVD wa...

GetHuman-gschaum's customer service issue with Amazon from February 2019

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The issue in GetHuman-gschaum's own words
I inadvertently ordered a digital version of a DVD I thought I was ordering. The DVD was Revival- The Sam Bush story. Order *D**-*******-******* . The order appeared in my video folder and said I owned it. I watched the video and it is the video I intended to order but I thought I was getting the DVD not some streaming thing.**I would like either to get a DVD since it is the same price as the digital order or the ability to download the video to my pc to watch offline.
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Customer service issue
Reported by GetHuman-gschaum
Feb 7th, 2019 - 4 mons ago
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GetHuman-gschaum started working on this issue
Feb 7th 3:39pm