Please help. This shipment was never delivered, even though your system says it was...

GetHuman2148514's customer service issue with Amazon from February 2019

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The issue in GetHuman2148514's own words
Please help. This shipment was never delivered, even though your system says it was. The delivery was to our P.O. Box at our towns Post Office. They deny ever receiving shipment. Please instruct on how I can cancel this order that was never received, and*or re-order same pair of shoes for future delivery. Thanks for your assistance. **Order Details*Ordered on January **, **** *Order* ***-*******-********Shipping Address*Henry McCray**** YOUNG HARRIS ST * *****BLAIRSVILLE, GA *****-******Transactions*Delivered Sunday*Your package was handed off directly.* *HEAD Men's Grid *.* Low Racquetball*Squash Indoor Court Shoes (Non-Marking) (White*Navy) **.* (D) US*Sold by: RacquetGalaxy*Return eligible through Mar *, *****$**.***Condition: New
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Amazon

Customer service issue
Reported by GetHuman2148514
Feb 6th, 2019 - 4 mons ago
I have an issue with Amazon too
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Seen by 5 customers so far
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Timeline
GetHuman2148514 started working on this issue
Feb 6th 6:52pm