I placed an order based solely off of the reason of getting same day delivery. I needed...
GetHuman-milby's customer service issue with Amazon from January 2019
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The issue in GetHuman-milby's own words
I placed an order based solely off of the reason of getting same day delivery. I needed three items for a trip tomorrow. At * PM tonight, I received an email stating that my delivery was delayed. This was way too late for me to go to a store to purchase the items that I needed. I contacted customer service and spoke with Nicole on the phone. She offered me $*.** for my inconvenience. I stated that was an insult and she then offered $**.** I asked for $**.** to offset an item that I purchased to get to the $**.** same day delivery free shipping. Nicole stated that her supervisor said they could not do that. This is extremely aggravating and makes me lose faith in Amazon. I would like to know the results from the last investigation into why my packages are not making their delivery dates.
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