This is the second time I have tried to get this matter settled- In November I ordered...

GetHuman-wadmank's customer service issue with Amazon from January 2019

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The issue in GetHuman-wadmank's own words
This is the second time I have tried to get this matter settled- In November I ordered earbuds for my son- when the package came it contained protein drink and no earbuds. I contacted amazon and they sent out another pakage with the earbuds and that was fine- no additional charge. but when I contacted them about the error the girl on phone told me to tell my son to not send it back and keep it. He then trew out the packaging infor - fast forward this week I get a notice from amazon that my account has been charged for another set of earbuds- because i did not return the package containing protein drink Please settle this matter
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Amazon

Customer service issue
Reported by GetHuman-wadmank
Jan 15th, 2019 - 9 mons ago
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