Hello, i believe my amazon account and email are being hacked. I received an email noti...

GetHuman-cncactor's customer service issue with Amazon from January 2019

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The issue in GetHuman-cncactor's own words
Hello, i believe my amazon account and email are being hacked. I received an email notification and statement from my bank saying that there were three Play station digital cards purchased from amazon. I did not authorize these payments or purchases. I am changing my email and login info for amazon. I am extremely uneasy that something like that is occurring. I am hoping we can resolve this and get a refund for the item I did not purchase as I am loyal Amazon customer. Thank you for your help.
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Customer service issue
Reported by GetHuman-cncactor
Jan 8th, 2019 - a mon ago
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Jan 8th 9:12pm