Hi,*I have been having an issue with someone one getting into my account and changing m...

GetHuman1908955's customer service issue with Amazon from January 2019

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The issue in GetHuman1908955's own words
Hi,*I have been having an issue with someone one getting into my account and changing my email. Both times it was a “mail.ru” email. I have both full email addresses if you need them. I have talked to amazon reps numerous times and sent emails. The reps have had me make new accounts so I think I have maybe three email addresses under Bev Boyle now. They are my original email of *****@***.com (possibly * with that address), one with *****@***.com and also *****@***.com. None of these accounts have my amazon prime attached to it or my past orders and saved for later items. It is very important that I get my original account up and running as I have my daughter’s bridal shower coming up and have many items saved that I need to order. Please, please help me get my original account back up and running. I so appreciate any help you can give me. If you need to call, my number is(***) ***-****. Thank you so very much!*Bev Boyle
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Customer service issue
Reported by GetHuman1908955
Jan 6th, 2019 - a mon ago
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Not resolved
Seen by 3 customers so far
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Jan 6th 4:04pm