I received the wrong item in the package addressed to me. The order * was...

GetHuman-cathiew's customer service issue with Amazon from December 2018

91379 similar
0 following
Help with my Amazon issue
Next: our robot will wait on hold for GetHuman-cathiew to get a Amazon rep on the line!
Always use the GetHuman Phone tocall Amazon. We wait on hold and get a rep on the line for you faster and for free!
GetHuman-cathiew's usage of the GetHuman Phone for this issue
GetHuman Phone call #1 (6 mons ago)
First: share to improve GetHuman-cathiew's odds
Strength in numbers! Companies respond better when others are watching.
Before contacting them, items GetHuman-cathiew may need:
Email address on the account, Order number, Name on the account, and Billing address
Top Tip from another customer
If you are having issues with your Ebay order that was already placed click https://resolutioncenter.ebay.com/il/en-us/. From there, you should be able to report the issue to Ebay using their forms.
The issue in GetHuman-cathiew's own words
I received the wrong item in the package addressed to me. The order * was ***-*******-******* "The Pats, An Illustrated History of the New England Patriots" by Glen Stout and Richard A Johnson. Instead I received a calendar that should have been sent to Kathleen Crossen in KY- *PLEASE RESEND ME the Book-"the Pats" immediately since this is a gift to be presented in a few days!!! The labels must have gotten mixed on these items, but I need you to expedite the mailing of this book to me.
GetHuman-cathiew did not yet indicate what Amazon should do to make this right.
I have an issue with Amazon too
How GetHuman-cathiew fixed the problem
We are waiting for GetHuman-cathiew to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Do you have a customer issue as well?
We can help you get Amazon's attention and get better help faster. Tap below to get started.
Having Amazon issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid
Follow this issue
See how GetHuman-cathiew fixes it.
This email address isn't valid


Customer service issue
Reported by GetHuman-cathiew
Dec 8th, 2018 - 6 mons ago
I have an issue with Amazon too
Not resolved
Seen by 16 customers so far
Similar issue to 91379 others
0 customers following this
Follow this issue to see how it gets fixed
GetHuman-cathiew started working on this issue
Dec 8th, 2018 4:08pm