II am locked out of my account and I desperately need the items I have ordered because...

GetHuman-rcbristo's customer service issue with Amazon from December 2018

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The issue in GetHuman-rcbristo's own words
II am locked out of my account and I desperately need the items I have ordered because of a major storm that is coming. You are asking me for an expiration date on a card I no longer use. I had to change my American Express card and I no longer remember the expiration date that you are asking me for security purposes. I have a new American Express number that you have on file. Please ask me the expiration date on my new card. Thank you, Rebecca Bristol
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Customer service issue
Reported by GetHuman-rcbristo
Dec 7th, 2018 - 6 mons ago
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Seen by 14 customers so far
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GetHuman-rcbristo started working on this issue
Dec 7th, 2018 3:32am