I'm still waiting for Amazon to resolve the issue. Just a reminder. I need my Galaxy Tab pro to get replaced because it just died on me. I tried everything and it's just dead. Amazon assured me that they'll replace the item so please do quickly.

GetHuman1705843's customer service issue with Amazon from December 2018

90494 similar
0 following
Help with my Amazon issue
Next: our robot will wait on hold for GetHuman1705843 to get a Amazon rep on the line!
Always use the GetHuman Phone tocall Amazon. We wait on hold and get a rep on the line for you faster and for free!
GetHuman1705843's usage of the GetHuman Phone for this issue
GetHuman Phone call #1 (6 mons ago)
First: share to improve GetHuman1705843's odds
Strength in numbers! Companies respond better when others are watching.
The issue in GetHuman1705843's own words
can you access my account using my e-mail *****@***.com**Serena Kim**** Regency Drive*North Wales, PA ***** **I purchased Galaxy Pro tablet PC from Amazon in August **** and it died on me now. I trusted Amazon to deliver top quality Samsung product but unfortunately it died on me in early December of ****. I demand replacement. Please get back to me. ***-***-****
Yes. A customer rep was on the issue and he was in the middle of resolving the issue by trying to replace the broken Galaxy tab pro but I haven't heard anything from him for * days and he just left the problem in the middle of fixing it. I need you to replace the hardware right away like the rep promised.
I have an issue with Amazon too
How GetHuman1705843 fixed the problem
We are waiting for GetHuman1705843 to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Do you have a customer issue as well?
We can help you get Amazon's attention and get better help faster. Tap below to get started.
Having Amazon issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid
Follow this issue
See how GetHuman1705843 fixes it.
This email address isn't valid


Customer service issue
Reported by GetHuman1705843
Dec 6th, 2018 - 6 mons ago
I have an issue with Amazon too
Not resolved
Seen by 10 customers so far
Similar issue to 90494 others
0 customers following this
Follow this issue to see how it gets fixed
Items needed
Email address on the account
Order number
Name on the account
Billing address
GetHuman1705843 started working on this issue
Dec 6th, 2018 10:30pm