I'm still waiting for Amazon to resolve the issue. Just a reminder. I need my Galaxy Tab pro to get replaced because it just died on me. I tried everything and it's just dead. Amazon assured me that they'll replace the item so please do quickly.

GetHuman1705843's customer service issue with Amazon from December 2018

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The issue in GetHuman1705843's own words
can you access my account using my e-mail *****@***.com**Serena Kim**** Regency Drive*North Wales, PA ***** **I purchased Galaxy Pro tablet PC from Amazon in August **** and it died on me now. I trusted Amazon to deliver top quality Samsung product but unfortunately it died on me in early December of ****. I demand replacement. Please get back to me. ***-***-****
Yes. A customer rep was on the issue and he was in the middle of resolving the issue by trying to replace the broken Galaxy tab pro but I haven't heard anything from him for * days and he just left the problem in the middle of fixing it. I need you to replace the hardware right away like the rep promised.
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Amazon

Customer service issue
Reported by GetHuman1705843
Dec 6th, 2018 - 6 mons ago
I have an issue with Amazon too
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GetHuman1705843 started working on this issue
Dec 6th, 2018 10:30pm