I placed an order on Nov.******* (****-*******-*******) which had an initial delivery d...

GetHuman-burkecl's customer service issue with Amazon from December 2018

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The issue in GetHuman-burkecl's own words
I placed an order on Nov.******* (****-*******-*******) which had an initial delivery date of Dec.******. The payment amount of $**.** was also deducted in full from my account on Nov.*******. The item was not delivered as scheduled and I was given a subsequent delivery date of Dec.******* which also came and went with no sign of delivery. The official UPS tracking number (**Z****FEYN********) says that the package was not processed at the proper UPS station on Dec.****** as required. As of Dec.*******, I have still not received the item and I would like to get a refund but all the Amazon Refund tabs are not functioning and not opening for entry and none of the contact phone numbers are accepting calls.

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Customer service issue
Reported by GetHuman-burkecl
Dec 22nd, 2018 - 3 years ago
Not resolved
Seen by 3 customers so far
Similar issue to 100195 others
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GetHuman-burkecl started working on this issue
Dec 22nd, 2018 9:19pm