My husband waited in all day for a package - * x Airfix spitfires, order number...

GetHuman-cabovey's customer service issue with Amazon from December 2018

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The issue in GetHuman-cabovey's own words
My husband waited in all day for a package - * x Airfix spitfires, order number ***-*******-*******. It didn't arrive, but when I got home and checked my emails it says 'handed to customer'. This is untrue, and we have also searched outside - nothing. I want a refund, as I now have to find time to buy something else before Saturday. Not happy, and wondering what will happen to the other items I have ordered!*Cheryl Bovey
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Amazon

Customer service issue
Reported by GetHuman-cabovey
Dec 3rd, 2018 - a mon ago
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GetHuman-cabovey started working on this issue
Dec 3rd, 2018 9:03pm