I purchased * Honeywell furnace filters ** months ago sold by Airfiltersdelivered thro...

GetHuman1676691's customer service issue with Amazon from December 2018

1 view
 | 
87948 similar
 | 
0 following
Help with my Amazon issue
What went wrong?
Waiting to see what went wrong with our suggestion for how to get Amazon help.
First: share to improve GetHuman1676691's odds
Strength in numbers! Companies respond better when others are watching.
Before contacting them, items GetHuman1676691 may need:
Email address on the account, Order number, Name on the account, and Billing address
Top Tip from another customer
If you are having issues with your Ebay order that was already placed click https://resolutioncenter.ebay.com/il/en-us/. From there, you should be able to report the issue to Ebay using their forms.
The issue in GetHuman1676691's own words
I purchased * Honeywell furnace filters ** months ago sold by Airfiltersdelivered through Amazon. The filters were Honeywell Aerostar in a stated size of **” x **”x *”. These filters are oversized and are actually **”x ** ***” x *” and do not fit my plenum opening because of the ** ***’ dimension. This ***” size discrepancy makes them totally unusable! What is the expected size tolerance in filters purchased through your company? It should be no more than a small fraction of an inch, not ***” oversized! I expect a refund since these were very expensive, could not be used, and are still able to be returned in their original boxes. Please RSVP when you receive this email. Thank you.
GetHuman1676691 did not yet indicate what Amazon should do to make this right.
I have an issue with Amazon too
How GetHuman1676691 fixed the problem
We are waiting for GetHuman1676691 to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Do you have a customer issue as well?
We can help you get Amazon's attention and get better help faster. Tap below to get started.
Having Amazon issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid
Follow this issue
See how GetHuman1676691 fixes it.
This email address isn't valid

Amazon

Customer service issue
Reported by GetHuman1676691
Dec 3rd, 2018 - 6 mons ago
I have an issue with Amazon too
Not resolved
Seen by 1 customer so far
Similar issue to 87948 others
0 customers following this
Follow this issue to see how it gets fixed
Timeline
GetHuman1676691 started working on this issue
Dec 3rd, 2018 3:15am