I purchased * Honeywell furnace filters ** months ago sold by Airfiltersdelivered thro...

GetHuman1676691's customer service issue with Amazon from December 2018

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The issue in GetHuman1676691's own words
I purchased * Honeywell furnace filters ** months ago sold by Airfiltersdelivered through Amazon. The filters were Honeywell Aerostar in a stated size of **” x **”x *”. These filters are oversized and are actually **”x ** ***” x *” and do not fit my plenum opening because of the ** ***’ dimension. This ***” size discrepancy makes them totally unusable! What is the expected size tolerance in filters purchased through your company? It should be no more than a small fraction of an inch, not ***” oversized! I expect a refund since these were very expensive, could not be used, and are still able to be returned in their original boxes. Please RSVP when you receive this email. Thank you.
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Customer service issue
Reported by GetHuman1676691
Dec 3rd, 2018 - 6 mons ago
I have an issue with Amazon too
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GetHuman1676691 started working on this issue
Dec 3rd, 2018 3:15am