Hello!**I asked someone from US who was travelling to Burundi (Africa) to purchase for...

GetHuman-nzadi's customer service issue with Amazon from November 2018

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The issue in GetHuman-nzadi's own words
Hello!**I asked someone from US who was travelling to Burundi (Africa) to purchase for me an UNLOCKED Samsung galaxy S* edge phone from Amazon some months ago. The used phone was initially used with Verizon network.**Once I received it, I inserted a sim card and I have been using it for more than * months with no problems at all.**But now, it can no longer get connected to the gsm network and asks me to ''insert the (US) service provider UICC''--which actually I don't know about.**Can you please help so that the phone keeps working with my local network?**Didace
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Amazon

Customer service issue
Reported by GetHuman-nzadi
Nov 29th, 2018 - 9 mons ago
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GetHuman-nzadi started working on this issue
Nov 29th, 2018 1:10pm