Order * ***-*******-********I was charged shipping when the item qualified for free shi...

GetHuman-fnv's customer service issue with Amazon from November 2018

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The issue in GetHuman-fnv's own words
Order * ***-*******-********I was charged shipping when the item qualified for free shipping. I did not know that free shipping was a choice you had to check when ordering. I had a horrible time getting my gift Card accepted and thought I might have errored on free shipping. I found that out when I was thinking about placing an order for an other item that also qualified for free shipping. I am quite sure where I ordered said free shipping.*I think you should credit my gift card for the amount charged for shipping.
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Amazon

Customer service issue
Reported by GetHuman-fnv
Nov 28th, 2018 - 9 mons ago
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Seen by 5 customers so far
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Timeline
GetHuman-fnv started working on this issue
Nov 28th, 2018 7:49am