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Email address on the account, Order number, Name on the account, and Billing address
The issue in GetHuman-yuyafuji's own words
We experienced a "delivery attempted lie" * and the item(A christmas tree) is now kept at a location that is far from our place where I am not able to go pick it up. *I have bought one near my house and I would like to return it.*It now requires a refund fee of $** and I think it is not fair. I would like the fee waived as well as have the item returned without us going to the place to process it.
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