Unable to log into account and unable to reset password. Email to reset password never...

GetHuman1582154's customer service issue with Amazon from November 2018

Help with my Amazon issue
The issue in GetHuman1582154's own words
The problem: Unable to log into account and unable to reset password. Email to reset password never arrives.
GetHuman1582154 did not yet indicate what Amazon should do to make this right.
I have an issue with Amazon too
How GetHuman1582154 fixed the problem
I called Amazon customer service and had them send the password reset link to another email account not associated with my Amazon account. Then they changed the email address for my login to be the same as the new email address that they sent the link to it.
Please help with my Amazon issue
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Amazon

Customer service issue
Reported by GetHuman1582154
Nov 18th, 2018 - 3 mons ago
I have an issue with Amazon too
Fixed
GetHuman1582154 shared how to fix
Seen by 6 customers so far
Similar issue to 79940 others
0 customers following this
Items needed
Email address on the account
Order number
Name on the account
Billing address
Timeline
GetHuman1582154 started working on this issue
Nov 18th, 2018 2:03pm
GetHuman1582154 confirmed the issue is fixed. Hooray!
Nov 22nd, 2018 5:42am
GetHuman1582154 confirmed the issue is fixed. Hooray!
Nov 22nd, 2018 6:39am