We wanted to start advertising our products on Amazon. However, when creating a campaig...

GetHuman-ralfsjg's customer service issue with Amazon from November 2018

Help with my Amazon issue
The issue in GetHuman-ralfsjg's own words
We wanted to start advertising our products on Amazon. However, when creating a campaign the products we would like to select counts as "illegible". **The product - An physical book, that contains Anatomy made for artists (sculptors, *d artists, CGI etc. )**The question is, how can we get the products "eligible" to start making the advertising campaign?*The problem with Kindle books is that the image quality you offer is far too low for a full visual book, so it's not working out very well for us. **Thank you,*Ralfs
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Amazon

Customer service issue
Reported by GetHuman-ralfsjg
Nov 12th, 2018 - 4 mons ago
I have an issue with Amazon too
Fixed
Seen by 4 customers so far
Similar issue to 76659 others
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Timeline
GetHuman-ralfsjg started working on this issue
Nov 12th, 2018 11:15am
GetHuman-ralfsjg indicated the issue is not fixed yet.
Nov 15th, 2018 11:15am
GetHuman-ralfsjg indicated the issue is not fixed yet.
Nov 15th, 2018 11:16am