I received a message this morning my password had been changed at my request. I did not...

GetHuman-leddogs's customer service issue with Amazon from November 2018

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The issue in GetHuman-leddogs's own words
I received a message this morning my password had been changed at my request. I did not request this. I contacted customer support and they sent an email that my email address had been changed per my request. I did not request this. Presently, Amazon is showing that I haven't had any orders in the last * months and that I am not a Prime Member, which I am. *Can you please reset my email address to *****@***.com to reflect my past history? My wife also shares this Prime account and her login seems Ok.*Thank you.
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Amazon

Customer service issue
Reported by GetHuman-leddogs
Nov 2nd, 2018 - a mon ago
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Seen by 4 customers so far
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GetHuman-leddogs started working on this issue
Nov 2nd 8:35pm