I am getting a message that says I changed my account email address to "*****@***.com...

GetHuman-ramonado's customer service issue with Amazon from November 2018

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The issue in GetHuman-ramonado's own words
I am getting a message that says I changed my account email address to "*****@***.com.". I did not change my email. It is still ramonadorey@Comcast.net. Every time I log onto amazon I am getting infected with a virus called "SupportScam:J**TechBrolo!rfn". I believe my email has been hacked and stolen for your web site. I am going to try to make a phone call to some one if I can ever find your number.
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Customer service issue
Reported by GetHuman-ramonado
Nov 2nd, 2018 - a mon ago
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Seen by 4 customers so far
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GetHuman-ramonado started working on this issue
Nov 2nd 2:35pm