I bought a fire * kids edition and it has stopped charging. I have tried multiple power...

GetHuman1380807's customer service issue with Amazon from October 2018

64550 similar
0 following
Help with my Amazon issue
Next: our robot will wait on hold for GetHuman1380807 to get a Amazon rep on the line!
Always use the GetHuman Phone tocall Amazon. We wait on hold and get a rep on the line for you faster and for free!
First: share to improve GetHuman1380807's odds
Strength in numbers! Companies respond better when others are watching.
Before contacting them, items GetHuman1380807 may need:
Email address on the account, Order number, Name on the account, and Billing address
Tip from another customer
If you are having technical issues with your Sprint device then I suggest bringing the device into a store near you. You can use this locator to find the store - http://storelocator.sprint.com/locator/
The issue in GetHuman1380807's own words
I bought a fire * kids edition and it has stopped charging. I have tried multiple power cords, wall adapters, and outlets. I used compressed air to blow out the charging port, and brushed it with a soft bristle toothbrush. The device was purchased on ********** and I do have the original receipt and a copy of it as well to send in. I would like to know how I could send it in the be repaired. Thank you.
GetHuman1380807 did not yet indicate what Amazon should do to make this right.
I have an issue with Amazon too
How GetHuman1380807 fixed the problem
We are waiting for GetHuman1380807 to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Do you have a customer issue as well?
We can help you get Amazon's attention and get better help faster. Tap below to get started.
Having Amazon issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
How would Amazon email you?
This email address isn't valid
Follow this issue
See how GetHuman1380807 fixes it.
This email address isn't valid


Customer service issue
Reported by GetHuman1380807
Oct 20th, 2018 - 3 mons ago
I have an issue with Amazon too
Not resolved
Seen by 11 customers so far
Similar issue to 64550 others
0 customers following this
Follow this issue to see how it gets fixed
GetHuman1380807 started working on this issue
Oct 20th, 2018 1:14pm