Amazon has told me there was an issue with my Visa and said to go to the Bank. The Bank...

GetHuman1370888's customer service issue with Amazon from October 2018

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The issue in GetHuman1370888's own words
I was trying to get Amazon to fix the problem with their expiry date that they entered that is different from my visa card ... Amazon has told me there was an issue with my Visa and said to go to the Bank. The Bank has confirmed that there is nothing wrong with my Visa.The Bank is saying that maybe Amazon may have entered the wrong expiry date. I would like to know, if that is the problem why I could not get my orders. I am deaf, so I cannot use a phone to talk to Amazon. Please email me. Wilma Bond
It is frustrating when email to robots that don't understand what is being emailed. It gives me a headache trying to order things or fix things and it keeps coming up with what is your password. GRRR!!!
I would like the issue fixed what ever you say is wrong with my Visa and I think Amazon has entered the wrong expiry date
I have ordered lots of things from Amazon for some time now. Years!
Yes, I checked my Visa card with the Bank and there is nothing wrong with it
I have an issue with Amazon too
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Amazon

Cineraria Maritima Eyes Drops for Cataracts and Nelson Eddy Video & Nelson Eddy CD
Customer service issue
Reported by GetHuman1370888
Oct 18th, 2018 - a mon ago
I have an issue with Amazon too
Not resolved
Seen by 2 customers so far
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Timeline
GetHuman1370888 started working on this issue
Oct 18th 6:24pm