On multiple occasions I have paid extra shipping charges to receive an order same or ne...

GetHuman-terasuic's customer service issue with Amazon from October 2018

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The issue in GetHuman-terasuic's own words
On multiple occasions I have paid extra shipping charges to receive an order same or next day with my prime account. THEY NEVER COME. They show up * days later and yet you don’t refund the charges for the extra shipping. If someone pays extra shipping to guarantee delivery by your specified times and you as a company fail to meet that deadline the customer shouldn’t still be charged the extra fees.
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Customer service issue
Reported by GetHuman-terasuic
Oct 18th, 2018 - 3 mons ago
I have an issue with Amazon too
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Seen by 2 customers so far
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GetHuman-terasuic started working on this issue
Oct 18th, 2018 11:54am