I have been charged twice a month for more than a year and want my money returned.

GetHuman1365705's customer service issue with Amazon from October 2018

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The issue in GetHuman1365705's own words
My husband's account has been double charged every month for prime. I called back in June and was told my account was cancelled and they return some fees. But just. Noticed my. Bank account is over drawn from the prime fee and it cause over draft fees. I went back as far as I could on my bank statement to April **th **** and found I have been charged ***.** in June when I thought the problem was solved I was given a credit the remainder was ***..** that was fraudulently charged.
I need my money returned.
I called back in June and the girl said everything was taken care of and everything is cancelled.
I have an issue with Amazon too
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Amazon

Prime
Customer service issue
Reported by GetHuman1365705
Oct 17th, 2018 - a mon ago
I have an issue with Amazon too
Not resolved
Seen by 7 customers so far
Similar issue to 63206 others
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Timeline
GetHuman1365705 started working on this issue
Oct 17th 8:13pm